Services

Thinking about chatbots? What about Conversational AI?

What the hell is Conversational AI, anyway?

I help in-house recruiters enhance the candidate experience, accelerate hiring cycles and leverage conversational marketing to supercharge employer branding activities. Yes, bots are back, baby (that sounded like Austin Powers in my head).

And if you’re a recruitment business, I’ll help you with all of the above and accelerate your business’ revenue.

Although I’m a superuser of all of the chatbot platforms listed out on the partners page, I can work across a host of chatbot platforms.

Whatever the platform, whatever the conversational challenge, I can help.

I understand that organisations have varying levels of internal support and expertise dedicated to their chatbot and conversational AI strategy. I flex to your needs, offering services that accommodate each situation, from light coaching through to heavy lifting and building.

I can be platform agnostic

Sounds painful, what does that mean?

It means I don’t care about the chatbot platform you use. I have tried and tested processes to cover the following scenarios:

  • Chatbot Strategy Design
  • Conversational Marketing
  • Conversation Design
  • Vendor Implementation

Oh, you’ve already chosen Drift?

Well then, it’s a good job I’m a Certified Drift Partner, then, isn’t it?

I can help you with the Drift platform in the following ways:

Drift System Build: Are you new to Drift and looking for support to build it out? From set-up to design, to branding, to building, to go live, this is the full meal deal.

Drift System Upgrade: Are you an existing Drift user looking for support in leveling up your bots? From re-design to re-flow, this solution was made for you.

Ongoing Drift Bot Optimization: Just looking to optimize and maintain your playbooks over time? This solution includes updating your bots to align with your campaign calendar and brand/UX shifts, KPI reporting, routing changes and general troubleshooting.

Integrations: You’ve got Drift up and running but want to integrate it into your recruitment CRM or ATS. I can get Drift working with:

  • Workable
  • Zoho Recruit
  • Greenhouse
  • JobAdder
  • Salesforce
  • Bullhorn
  • Recruitee
  • BambooHR
  • And many more…

But you’re special and you want something unique and bespoke built for you

Okay, I can do that. I call it the “Done-for-you” package.

You don’t want to go with one of the myriad of platforms available, but you don’t have the in-house capabilities to build something yourself.

You’d like me to be your ‘Bot-Master’.

I’ll act as your in-house bot specialist. I’ll design, build, test and release your chatbot and keep it maintained for you. With regular reviews and updates on Chatbot performance, you can be assured that your very own Bot-Master is going out of his (or her) way to deliver an exceptional chatbot experience to your users.